FAQ

Everything you need to know about our seasonings, spice blends, cooking, storage, shipping, and more.

Whether you're discovering a new flavor or already have a Spice & Flame favorite in your kitchen, we've gathered answers to some of the questions we hear most often.

About Spice & Flame

What is Spice & Flame?

Spice & Flame is a destination for premium seasonings and spice blends sourced from trusted producers and selected for their flavor, quality, and versatility.

We bring together bold Peri Peri, aromatic Tandoori, smoky BBQ seasonings, flavorful curry blends, kebab seasonings, seafood blends, burger seasonings, and other globally inspired flavors so customers can discover great-tasting products in one place.

What makes Spice & Flame different?

We focus on finding the right flavors rather than simply offering more products.

Our team sources and selects seasonings based on taste, quality, versatility, and the character of the cuisine they represent. From smoky BBQ and bold Peri Peri to aromatic Tandoori and curry blends, our goal is to bring together products that deserve a place in your kitchen.

Where do your flavors come from?

We source products inspired by cooking traditions from around the world.

Our collection includes flavors influenced by African Peri Peri, South Asian Tandoori and curry traditions, Middle Eastern-style kebabs, American BBQ and steakhouse cooking, Portuguese-style seasonings, and other international cuisines.

Our role is to find products with the right taste, quality, and character and bring those flavors together under the Spice & Flame collection.

Are Spice & Flame products made in the USA?

Manufacturing and product origin may vary depending on the individual item.

Spice & Flame sources and distributes products from selected producers rather than representing all products as being manufactured by Spice & Flame. Please refer to the individual product packaging or product page for the most accurate country-of-origin and manufacturing information.

Does Spice & Flame manufacture its own seasonings?

Spice & Flame primarily operates as a sourcing and distribution brand.

We work to identify quality seasoning and spice products from trusted producers and make them available to our customers. Manufacturing origin and producer information may vary by product, so customers should refer to the individual product packaging or product page for specific details.

How does Spice & Flame choose the products it carries?

Taste comes first.

We look for products that offer strong flavor, good quality, practical everyday use, and a flavor profile that represents the style of cooking it is intended for.

Rather than filling our store with countless similar options, we aim to build a focused collection of seasonings we believe are worth discovering.

Products & Ingredients

Are your seasonings Halal?

Products identified as Halal Certified will be clearly marked on their product page and/or packaging. We recommend checking the individual product information when Halal certification is important to your purchase.

Do your products contain MSG?

Ingredient formulations can vary between products. Please check the ingredient statement on the individual product packaging or product page for the most accurate information regarding MSG.

Do your seasonings contain preservatives?

This depends on the individual product and formulation. When preservatives or other regulated ingredients are present, they will be declared as required on the product's ingredient statement.

Always refer to the package for the most current ingredient information.

Where can I find the full ingredient list?

The ingredient list can be found on the product packaging and, where available, on the individual product page.

Because formulations can occasionally change, the packaging you receive should always be considered the most current source of ingredient information.

What should I do if I have a food allergy?

Please carefully review the ingredient list and allergen statement on the product packaging before consuming any Spice & Flame product.

Some products may contain or be produced in facilities that handle common allergens. If you have a serious food allergy or sensitivity, do not rely solely on general website descriptions when deciding whether a product is suitable for you.

Are your products gluten-free?

Some ingredients are naturally gluten-free, but that does not necessarily mean every Spice & Flame product is certified gluten-free.

Please review the ingredient and allergen information for the specific product you are considering.

Are your seasonings vegetarian?

Many seasoning blends may be suitable for vegetarian cooking, but formulations differ. Check the individual ingredient statement for the product you're purchasing.

Why do ingredients vary between different seasoning blends?

Every blend is created for a different flavor experience. A Peri Peri seasoning needs a very different balance from a Tandoori, BBQ, curry, seafood, or burger seasoning.

That difference is exactly what gives each blend its individual aroma, heat, color, and character.

Why do different seasoning blends taste so different?

Each product we source has its own ingredient balance and flavor profile.

A Peri Peri seasoning may emphasize chili, acidity, herbs, and savory notes, while a Tandoori seasoning may lean toward deeper aromatic spices. BBQ, curry, kebab, seafood, and burger seasonings each bring a different character to cooking.

That variety is one of the reasons we carefully select products across different flavor traditions.

Flavor & Heat

How do I know how spicy a seasoning is?

Whenever possible, our product descriptions explain the general heat and flavor profile of the blend.

Remember that perceived heat varies from person to person. If you're trying a spicy seasoning for the first time, start with a smaller amount and add more as you cook.

Does “spicy” always mean very hot?

Not at all.

Spice can mean aromatic, smoky, peppery, tangy, savory, warming, or hot. Some Spice & Flame blends are designed around heat, while others focus more on herbs, smoke, citrus, garlic, aromatic spices, or savory depth.

What is Peri Peri?

Peri Peri is known for its lively combination of chili heat, acidity, herbs, and savory flavor. It is especially popular with grilled chicken but can also be used with meat, seafood, vegetables, marinades, sauces, and other dishes.

What is the difference between Tandoori seasoning and BBQ seasoning?

Tandoori-style blends generally emphasize aromatic spices and the deep, savory flavors associated with South Asian grilling and roasting.

BBQ seasonings tend to lean toward smoky, savory, peppery, sweet, or chili-forward profiles designed for grilling, roasting, smoking, and searing.

Both are excellent for grilled foods—they simply take your cooking in different flavor directions.

Cooking With Spice & Flame

How much seasoning should I use?

It depends on the seasoning and what you're cooking.

As a starting point, use a moderate amount and adjust according to taste. Stronger blends may require less, while marinades or larger cuts of meat may benefit from more seasoning.

For the best results, check the preparation suggestions on the individual product page.

Can I use your seasonings as a dry rub?

Many Spice & Flame blends work beautifully as dry rubs.

Coat the surface of meat, poultry, seafood, or vegetables evenly with seasoning before grilling, roasting, air frying, smoking, or pan cooking.

Can I use the seasonings in a marinade?

Absolutely. Many blends can be combined with ingredients such as oil, lemon or lime juice, yogurt, mustard, garlic, or other complementary ingredients to create a marinade.

The exact combination will depend on the flavor profile you're trying to create.

How long should I marinate meat or chicken?

Marinating time depends on the recipe and protein.

Some recipes develop plenty of flavor within a few hours, while others benefit from longer refrigeration. Always marinate meat safely in the refrigerator rather than at room temperature.

Are your seasonings only for meat?

Definitely not.

Try them with vegetables, potatoes, rice, pasta, eggs, soups, sauces, beans, salads, fries, roasted chickpeas, sandwiches, dips, and more.

A good seasoning shouldn't be limited to one recipe.

Can I use your seasonings in an air fryer?

Yes. Many of our seasonings work very well for air-fried chicken, wings, potatoes, vegetables, seafood, and other foods.

Follow the cooking instructions appropriate for the food you're preparing and make sure meat and poultry reach a safe internal temperature.

Can I use Spice & Flame seasonings for grilling and BBQ?

Yes. Grilling is one of our favorite ways to use them.

Our collection includes blends that pair especially well with chicken, steak, burgers, kebabs, ribs, seafood, and grilled vegetables.

Can professional chefs and restaurants use your seasonings?

Yes. Our seasonings can be used in home kitchens as well as restaurants, catering operations, food trucks, cafés, and other commercial food businesses.

For larger quantities or ongoing commercial needs, please contact us about wholesale availability.

Can professional chefs and restaurants use the products you carry?

Absolutely.

Many of the seasonings we distribute can be suitable for home kitchens, restaurants, caterers, food trucks, cafés, and other foodservice businesses.

For larger quantities or commercial purchasing, please contact us regarding wholesale and foodservice availability.

Storage & Freshness

What is the best way to store spices and seasonings?

Store seasonings in a cool, dry place away from direct sunlight, heat, and moisture.

A pantry, cabinet, or drawer away from the stove and oven is usually ideal.

What type of container is best for spices?

A clean, dry, airtight container is best.

Always close resealable Spice & Flame packaging securely after use to help protect the seasoning from air and moisture.

Should I refrigerate my spices?

Generally, dry spices and seasoning blends should be stored in a cool, dry cabinet rather than a refrigerator.

Refrigeration can expose spices to condensation when containers are repeatedly moved between cold and room-temperature environments.

Why has my seasoning started clumping?

Spices naturally attract moisture, and some blends may begin to clump after exposure to humidity.

Always use a clean, completely dry spoon and close the package tightly after use. Never hold an open seasoning package directly over steaming food, as rising moisture can enter the package.

Does clumping mean my seasoning has gone bad?

Not necessarily. Minor clumping can occur when a dry seasoning absorbs moisture from the air.

However, if you notice unusual odor, discoloration, visible mold, insects, damaged packaging, or anything else that appears abnormal, do not consume the product.

Do spices expire?

Dry spices generally lose aroma, color, and flavor gradually rather than suddenly becoming unusable on a particular day.

For the best experience, follow the date and storage information printed on your product packaging.

How can I keep my spices flavorful for longer?

Think of three things:

Heat. Light. Moisture.

Keep your seasoning away from all three, seal the package after every use, and avoid introducing wet utensils into the package.

Orders & Shipping

Where does Spice & Flame ship?

We ship throughout the United States, including orders to Alaska, Hawaii, and Puerto Rico.

International shipping availability may vary by destination and product.

How much does shipping cost?

Shipping charges are calculated according to your order, shipping method, and destination.

Eligible orders within the contiguous United States may qualify for free standard shipping when a free-shipping promotion or threshold is displayed on our website.

Additional charges may apply to Alaska, Hawaii, Puerto Rico, and other non-contiguous destinations.

Which shipping carriers do you use?

Depending on the order and destination, packages may be shipped through USPS, UPS, or FedEx.

How quickly will my order ship?

We aim to process orders as quickly as possible. Estimated processing and delivery information is displayed during checkout or in our Shipping Policy.

Delivery times can vary based on destination, carrier conditions, weekends, holidays, and seasonal order volume.

Will I receive tracking information?

When tracking is available, you'll receive shipping confirmation and tracking details after your order has been prepared for shipment.

Do you offer expedited shipping?

Expedited options may be available depending on your destination and the products in your order. Available shipping methods will be shown during checkout.

Do you ship internationally?

International availability may vary. When international shipping is available, customers are responsible for applicable customs duties, import taxes, tariffs, and other destination-country charges unless otherwise stated.

Returns & Order Issues

Can I return seasoning or spices?

For food-safety reasons, opened spice or seasoning packages cannot be returned.

Eligible unopened products may be accepted according to our current Return & Refund Policy. Please review the full policy before initiating a return.

Can promotional or discounted items be returned?

Orders purchased under certain promotions, discounts, clearance offers, or other final-sale offers may not be eligible for return or refund.

Any applicable restrictions will be governed by the terms of the promotion and our current Return & Refund Policy.

Are shipping charges refundable?

Paid shipping charges are generally non-refundable unless the refund results from an error on our part or otherwise stated in our Return & Refund Policy.

What if my order arrives damaged?

Please contact us as soon as possible and include your order number and clear photographs of the damaged product and shipping package.

We'll review the issue and help determine the appropriate resolution.

What if I receive the wrong product?

Contact our customer service team with your order number and details about the item you received. If an incorrect product was sent due to our error, we'll work with you to correct the order.

What if something is missing from my order?

Please contact us with your order number and tell us which item is missing. Our team will review the shipment and assist you.

Can I change or cancel my order after placing it?

Contact us as quickly as possible.

If your order has not entered fulfillment, we may be able to make a change or cancel it. Once an order has been processed or shipped, changes may no longer be possible.

Recipes & Inspiration

Where can I find recipes using Spice & Flame products?

Visit our Recipes section for ideas created around different Spice & Flame seasonings and flavor profiles.

You'll find inspiration for marinades, grilled chicken, BBQ, kebabs, seafood, burgers, Tandoori dishes, and more as our recipe collection continues to grow.

I'm new to cooking with spice blends. Where should I start?

Choose a familiar food first.

Chicken, potatoes, vegetables, burgers, or fish are great places to experiment. Start with a smaller amount of seasoning, taste when appropriate, and gradually adjust until you find the flavor intensity you enjoy.

Can I substitute one Spice & Flame seasoning for another?

Sometimes—and that's part of the fun.

Changing the blend will change the character of the dish. For example, replacing a smoky BBQ seasoning with Peri Peri can turn the same chicken from deep and smoky to bright and spicy.

Use our flavor descriptions to find a direction that suits your recipe.

Wholesale & Foodservice

Do you offer wholesale pricing?

Wholesale opportunities may be available for qualified retailers, restaurants, caterers, foodservice businesses, and other commercial customers.

Contact us with information about your business and the products or quantities you're interested in.

Can restaurants purchase larger quantities?

Yes. If you're interested in using Spice & Flame products in a restaurant, catering business, food truck, or other foodservice operation, contact us to discuss available quantities and commercial options.

Can retailers carry Spice & Flame products?

We welcome inquiries from retailers interested in carrying our products.

Please contact our team with your store information, location, and the products you're interested in.

FAQ